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Rejoin medical11/21/2023 We are involved in several that involve the homeless in our community or other specific populations that have different types of needs. I think that the triad of care can have application then, even to the point of extending it into community-outreach activities. "We could, in the civilian world, take that same concept and look at different types of outpatient populations, whether they are members of an insurance plan, or any population that's a defined group of people that a healthcare organization has some level of responsibility for. However, I thought the organization of that model was very unique and very effective in the way I saw it being applied. "Certainly we have those components in elements of civilian healthcare that work with outpatients. "All those things working together in concert to manage the process - I think I've never seen it defined quite so succinctly in my civilian experience," he said. He came back convinced that he was right and civilians could use the Army's triad of care as an example. Welcomed as a member of the team, he spent a week learning about how the new warrior care system worked. among the different disciplines involved in the care of the Soldiers."Ī few months and a few phone calls later, Craig was on his way to Walter Reed with his supervisor's blessing for professional-development experience. I thought it was a very interesting application of the case-management process that we also use in the civilian healthcare world, but it seemed to me that they had a unique collaboration. I think civilian organizations can also look to the military and find lessons, and so that's what struck me about the concept for managing the outpatient Soldiers through the Warrior Transition Units. "Most of my professional life, I've heard that the military can look to professional organizations and learn lessons and apply strategies, etc., but I think that's actually a two-way street. He had always retained strong ties to the military and now wondered, could this groundbreaking idea be useful in a civilian hospital' He was interested on both a personal and professional level. William Craig was soon after fascinated by the creation of Warrior Transition Units and their triad of care - squad leader, nurse case manager and primary care manager. 13, 2008) - A former Soldier and hospital administrator from Texas watched the unfolding news reports about Soldiers and Walter Reed Army Medical Center last year with excitement and optimism. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.WASHINGTON (Army News Service, Nov. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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